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Terms of Use

Core rules, intellectual property terms and limitations of liability governing use of the Retail Lab. website and digital services.

Last updated: July 11, 2026

Acceptance and scope

By using retaillab.io, you agree to these terms. Use of a digital service or enterprise product may also be subject to the applicable subscription, licence, support and data-processing agreements.

Permitted use

The services must be used in accordance with applicable law, your account permissions and the product agreement. Attempts to bypass security controls, access another customer's data, upload malicious content or disrupt the service are prohibited.

Account security

You are responsible for the security of your account credentials and for activity conducted through your account. You must report suspected unauthorised access without delay and use the additional account-security methods provided by Retail Lab.

Intellectual property

Rights in the Retail Lab. brand, website design, software and documentation belong to their respective rights holders. Users are responsible for the rights and permissions associated with content they upload.

Changes to services

Product scope, integrations and plan features may change due to security, regulatory or product-development needs. Changes affecting the agreement will be announced in accordance with the applicable notice terms.

Liability and contact

Warranties, liability and support limitations relating to the service are governed by applicable law and the relevant product agreement. For questions, use the /en/contact page.

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