Enterprise account compatibility
Bring your existing sign-in model and company-level access rules into the solution scope.
Adapt Retail Lab. products to your organisation's security and deployment model
Evaluate user access, customer-data protection, connections with existing systems and deployment on company-managed infrastructure together.
Enterprise Customers
One product family, with an operating model tailored to your organisation
Under the standard service, each customer operates with its own companies, users and access rules. When stronger data separation or deployment on company-managed infrastructure is required, the deployment model, support model and responsibilities are planned together.
Core capabilities
Core capabilities that accelerate work while keeping data, access and operational boundaries clear.
Customer data separation
Select the service or deployment model that matches your data-protection and regulatory requirements.
Deployment on company-managed infrastructure
When required, plan the solution to run within your organisation's infrastructure.
Clear operational responsibilities
Clarify backup, update, monitoring, incident-management and support responsibilities for both parties.
How does it work?
Move forward through measurable, verifiable steps instead of changing everything at once.
- 01
Requirements are defined together
User, data, connection, capacity and regulatory expectations are assessed with the Retail Lab. team.
- 02
The operating model is selected
The right option is selected from the standard service, stronger data separation or deployment on company-managed infrastructure.
- 03
The pilot and acceptance process is completed
Access, data separation, performance, backups and connected systems are validated together.
- 04
The service plan goes live
Service levels, update responsibilities and support responsibilities are put into operation with the relevant teams.
Operational impact
Clear deployment options
Addresses the right operating model for your organisation through defined options rather than an open-ended custom project.
Stronger data separation
Clarifies from the outset where customer data is stored and who can access it.
Sustainable updates
Aims to ensure different deployment models benefit from the same product enhancements and security improvements.
Frequently asked questions
Common questions about scope when evaluating the product or solution.
Can the system run entirely on our own infrastructure?
Yes. Based on enterprise requirements, the application and customer data can be planned to run on your company's infrastructure.
Does data from our company infrastructure enter the shared environment?
Customer data is not included in the shared service environment; any information that may be shared for support is explicitly limited by contract.
Do different deployments receive the same product updates?
The goal is for all supported deployments to benefit from planned updates and security improvements.
Can we use our existing enterprise sign-in system?
Your organisation's account and access model can be assessed within the project scope, subject to technical and contractual compatibility.
Related pages
Let us define the right path for your needs.
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